Refund Policy
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Return & Refund Policy
Effective Date: Current
At TheGrowTeam, we aim to provide high-quality learning experiences. This Return & Refund Policy explains the conditions under which refunds may be issued for courses purchased on our platform.
1. Eligibility for Refunds
- Refund requests must be submitted within 7 days of course purchase.
- Refunds are applicable only if the course has not been fully accessed or completed.
- Valid proof of purchase (e.g., receipt or transaction ID) must be provided when requesting a refund.
2. Non-Refundable Situations
- Courses that have been fully accessed or completed.
- Discounted or promotional courses unless explicitly stated.
- Third-party services or external subscriptions purchased via our platform.
3. Refund Process
- Submit a refund request by contacting us at info@thegrowteam.com.
- Approved refunds will be processed using the original payment method within 7–10 business days.
- TheGrowTeam reserves the right to approve or decline refund requests based on eligibility.
4. Contact Us
If you have any questions regarding this Return & Refund Policy, contact us at: info@thegrowteam.com
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